What to put in the first message
A quote is only as fast as the information it starts from. These five lines usually get a real answer the same day.
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Your travel dates, or the window you are working within.
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Group size, including children and their ages.
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What you want out of the day — reef, viewpoints, dragons, or a quiet beach.
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Flight times, if your schedule is tight on either end.
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Any medical, dietary or accessibility considerations.
A budget figure genuinely helps rather than costing you money — it stops Komodo Luxury quoting a phinisi when a shared seat was what you meant, or the reverse.
What happens next
You get a written quote: the boat, what is included, and national park fees on their own line. That usually arrives within hours during Labuan Bajo business hours, or within one working day for group and corporate requests.
If you go ahead, a deposit holds the date and the confirmation sets out the route, the pickup point and the terms that apply if plans change. The day before departure you get a reconfirmation with a weather check. That is the whole process, and there is no step where a price changes without you seeing it.
For company bookings, a formal quotation, invoice and receipt are standard rather than a special request.
