Updated: May 2026
Terms of Service
Terms of Service
Last updated: 2026-05-06 Indonesia travel guide
These Terms govern your use of kanawaisland.com (operated by PT Juara Holding Group, “we”) and any trip you book through us. Indonesia on Wikipedia
Booking and payment
A booking is confirmed when (a) we issue a written confirmation, and (b) you have paid the deposit (typically 30%). The balance is due 60 days before trip start (or immediately if booking within 60 days).
Cancellation
If you cancel:
- More than 90 days before trip: full refund minus $200 processing fee
- 60-90 days before: 50% refund
- 30-60 days before: 25% refund
- Less than 30 days before: no refund (we will help apply credit toward future trip if available)
If we cancel (force majeure, weather, regulatory): full refund or rescheduling at your option.
Travel insurance
Travel insurance covering trip cancellation, medical evacuation, and (where applicable) diving is mandatory for all guests. Proof of policy must be provided 14 days before trip start.
Liability
Our liability is limited to the trip cost. Activities such as diving, trekking, and small-boat travel carry inherent risks. You acknowledge these risks when booking and confirm you are physically suitable for the activities you select. We follow PADI/SSI/local regulations for safety and our crew are appropriately certified.
Force majeure
Volcanic activity, weather closures, government restrictions (visa changes, park closures), and similar events outside our control may require itinerary changes. We will offer alternatives or refunds proportional to delivered services.
Photography and content
By traveling with us you grant PT Juara Holding Group permission to use trip photos that include you for marketing purposes (anonymous unless we ask permission). You may opt out at booking.
Disputes
Any disputes will be resolved under Indonesian law (jurisdiction: Bali). We commit to attempting mediation before escalation.
Updates
These Terms may be updated. Material changes will be communicated to confirmed-booked clients in writing. Continued use of the site after updates constitutes acceptance.
Contact
Terms or contract questions: bd@juaraholding.com
Office: Jl. Pantai Pererenan No.27, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80361, Indonesia
Guest responsibilities and environmental stewardship
As the gentle lapping of turquoise waters against pristine white sands beckons, your journey to Kanawa Island promises an unparalleled immersion in one of Indonesia’s most breathtaking natural wonders. To preserve this delicate ecosystem and ensure a harmonious experience for all, guests are invited to embrace a spirit of mindful travel. Our commitment to sustainable luxury tourism means fostering an environment where both human enjoyment and ecological integrity flourish. We kindly ask all visitors to adhere to responsible practices that minimize environmental impact, ensuring Kanawa Island remains a sanctuary for generations to come.
Adherence to local regulations and park guidelines is paramount, especially given Kanawa Island’s proximity to the UNESCO World Heritage-listed Komodo National Park. This includes strict prohibitions against touching or collecting marine life, corals, or any natural specimens. The use of reef-safe sunscreen is highly encouraged to protect the vibrant coral reefs that teem with an astonishing array of biodiversity, including over 1,000 species of fish. Guests are also expected to manage waste responsibly, utilizing designated bins and avoiding single-use plastics wherever possible. Our team is dedicated to guiding you through these practices, ensuring your exploration of this aquatic paradise leaves no trace behind.
Beyond environmental considerations, respectful engagement with local culture and communities enhances the authenticity of your luxury travel experience. While Kanawa Island itself is primarily a resort island, interactions during excursions to nearby villages or during transfers offer opportunities for cultural exchange. We encourage guests to dress modestly when visiting local communities, ask permission before photographing individuals, and engage with an open mind and heart. Your cooperation in upholding these principles contributes not only to the sustainability of this cherished destination but also to a deeper, more meaningful connection with the spirit of Indonesia.
The Kanawa Island experience: bespoke luxury and natural splendor
Imagine waking to the soft glow of the sunrise painting the sky in hues of pink and gold, the gentle rhythm of the waves your personal serenade. This is the everyday reality on Kanawa Island, a destination meticulously crafted to offer an intimate and exclusive escape. Our luxury bungalows and villas are designed to blend seamlessly with the natural landscape, providing comfort without compromising the island’s untouched beauty. Each accommodation offers breathtaking ocean views, private verandas, and direct access to the crystalline waters, inviting moments of quiet reflection and unparalleled tranquility. From bespoke dining experiences featuring freshly caught seafood to personalized wellness treatments, every detail is curated to elevate your journey.
The true gem of Kanawa Island lies beneath its surface. Famed for its exceptional marine biodiversity, the waters surrounding the island are a diver’s and snorkeler’s paradise. With visibility often exceeding 20 meters, guests can easily spot majestic manta rays gliding gracefully through the currents, playful dolphins, and an explosion of colorful reef fish. The island serves as an ideal base for exploring the wider Komodo National Park, offering access to world-renowned dive sites such as Batu Bolong and Manta Point. Our experienced dive masters and boat crews are on hand to guide both novice and seasoned adventurers through these underwater marvels, ensuring safety and an unforgettable encounter with nature’s artistry.
Beyond its aquatic allure, Kanawa Island offers a myriad of activities designed to enrich your luxury escape. Embark on a trekking adventure to the island’s summit for panoramic views of the surrounding archipelago, a vista that stretches across countless emerald islands dotting the sapphire sea. Enjoy private boat excursions to secluded beaches, where you can picnic in solitude or simply bask in the sun’s warmth. Sunset cruises offer a romantic end to the day, with vibrant skies reflecting on the calm waters as you sip on a refreshing cocktail. For those seeking relaxation, our tranquil beachside lounge areas provide the perfect setting to unwind with a good book, the gentle sea breeze as your companion, all while being attended to by our discreet and attentive staff.
Ensuring a seamless journey: logistics and local insights
Navigating the journey to a remote luxury destination like Kanawa Island requires meticulous planning, and we are here to ensure every aspect of your travel is effortlessly smooth. Typically, guests arrive via flights to Labuan Bajo (LBJ) on Flores Island, which serves as the gateway to the Komodo archipelago. From Labuan Bajo, a scenic 45-minute private boat transfer will whisk you directly to the pristine shores of Kanawa Island. We manage all inter-island transfers, coordinating schedules to align with your flight arrivals and departures, allowing you to simply relax and anticipate the adventure ahead. While internet connectivity on such a remote island can be limited, we provide essential communication services to ensure you remain connected when necessary, balancing digital access with the opportunity for a true digital detox.
For your comfort and peace of mind, understanding local health advisories is a crucial part of preparing for your Indonesian luxury escape. While Kanawa Island boasts a pristine environment, it is always wise to consult your healthcare provider regarding recommended vaccinations for travel to Southeast Asia. We maintain rigorous hygiene standards across all our facilities, with fresh, purified water available for drinking. Due to the island’s secluded nature, medical facilities are not immediately on-site, though our staff are trained in first aid, and emergency medical evacuation procedures are in place, complementing the mandatory travel insurance coverage you are required to hold. Staying hydrated and protected from the sun are simple yet effective measures to ensure a healthy and enjoyable stay.
Embracing the rhythms of island life and a few local insights will further enhance your experience on Kanawa Island. The local time zone is GMT+8, and the currency is the Indonesian Rupiah (IDR). While major credit cards are accepted at our resort, it is advisable to carry some local currency for small purchases or tips, especially if you venture off the island for excursions. The climate is tropical, with a dry season typically from April to October and a wet season from November to March, though the latter often brings brief, refreshing showers rather than prolonged downpours. Our team is always available to provide real-time updates and personalized recommendations, ensuring your Kanawa Island sojourn is not just a trip, but a cherished memory woven into the fabric of your life.
